> ## Documentation Index
> Fetch the complete documentation index at: https://q.odontox.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Website Leads — Inquiries In One Inbox

> Inquiries from your clinic website land in one place — convert a lead to a patient record in one click and track who still needs a callback.

Inquiries from your clinic website land in one place instead of getting buried in a personal inbox — convert a lead to a patient record in one click and track who still needs a callback. We built this because too many "I filled in the form on your website and nobody called me back" stories ended with the form pointing at a personal Gmail address that got missed.

## What's new

* **Forms on your clinic website post to OdontoX.** Point your "Contact Us" form, your "Book an appointment" form, or any other inquiry form on your website at a single OdontoX URL with a per-form token. Inquiries arrive instantly.
* **The Website Leads inbox in Settings.** Each lead carries name, email, phone, optional date of birth and a message. They are ordered newest-first.
* **Convert to Patient in one click.** Pick a lead and tap **Convert to Patient**. OdontoX creates the patient record with the lead's details pre-filled. From there you can book the first appointment with **Save & Book**.
* **A pipeline status for every lead.** New, contacted, converted, archived, spam. Front-desk staff can mark each lead as they work through it, so nobody falls between two cracks.
* **Per-form tokens.** A main contact form, an appointment-booking page and a careers inquiry can each have its own token. You can see at a glance which form a lead came from.
* **An origin lock and a rate limit.** Each token only accepts submissions from the website domain you list, and only at a sensible rate. If a token leaks, the abuse stays out of your inbox.
* **An optional auto-reply email.** Turn it on per form to send the patient a polite acknowledgement the moment they submit.

## How to use it

<Steps>
  <Step title="Open Settings → Website Leads">Navigate to the leads inbox.</Step>
  <Step title="Add a form">Give it a name (for example, "Contact Us — main site"), the URL of the page it lives on and the email domain it should accept submissions from.</Step>
  <Step title="Copy the form URL and token">Hand them to whoever maintains your website. The form's `action` and a hidden token field are all that needs to change.</Step>
  <Step title="Save a test submission">From your website. The lead appears in the Inbox tab within seconds.</Step>
  <Step title="Work through the inbox each morning">Click any lead to open the side panel; pick **Convert to Patient** when you are ready to bring them onto the chart, or set the status to **Contacted**, **Archived** or **Spam** as appropriate.</Step>
</Steps>

## What changed since the last revision

* This is a brand-new module. There was no previous version to compare to.
* The first place an admin used to ask about lead capture was "we put a form on our website and route it to a personal email" — that workflow is no longer necessary.

## Need help?

If anything is unclear, write to [support@odontox.io](mailto:support@odontox.io) or open a ticket from **Settings → Support**.