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Signatures — Self-Managed, Crisp on Print

Every doctor and receptionist manages their own signature — admins don’t get pulled into a daily intake task, and the printed signature is always sharp black on every PDF. We pushed signature management out to the people who actually sign documents because the old “admin uploads everyone’s signature” model was the second-most-common support request after invoice questions.

What’s new

  • Doctors upload, activate and delete their own signature. No more “please upload my signature for me” tickets to the admin.
  • Receptionists also self-manage signatures. Used on receipts, invoices and quotations they issue. Same self-serve flow as doctors.
  • The “Receptionist” sub-line is reserved for receptionists. When a receptionist signs a document, their signature renders with a “Receptionist” sub-line under their name and never carries the “Dr.” prefix.
  • The “Dr.” prefix is reserved for doctors and admins. It applies consistently across the app and every exported document — invoices, prescriptions, treatment plans, reports, the lot. The redundant “Admin” sub-line is gone (the “Dr.” prefix already says it).
  • Crisp opaque black on every PDF. The signature compositor re-tints every stroke pixel to pure black at full opacity before embedding. A faint pencil signature comes out as a sharp black one.

How to use it

  1. Tell your doctors and receptionists to open Settings → Signatures from their own login.
  2. They can upload a signature image, draw one with a stylus on tablet, or capture one from the iPad on the front desk.
  3. They click Activate to set it as their current signature. Old signatures stay in the list so they can re-activate them later.
  4. The next document they sign — invoice, prescription, treatment plan, lab case approval — uses their active signature automatically.

What changed since the last revision

  • Admins are no longer the bottleneck. Every doctor and receptionist manages their own signature.
  • The “Receptionist” sub-line is now applied automatically based on the user’s role.
  • The “Admin” sub-line is gone — “Dr.” already conveys the prefix.
  • Signatures render opaque black on every PDF.

Need help?

If anything is unclear, write to [email protected] or open a ticket from Settings → Support.