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Lab Cases — Real Status, Real Files, Real-Time Updates

See every lab case on the appointment, get a toast the moment the lab uploads new files, and watch status changes flow in without a manual refresh. We rebuilt the lab workflow because the previous version had three silently broken pieces — the appointment rail did not show cases, the Files-from-Lab card did not show files, and status updates required a manual refresh.

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What’s new

  • The appointment right rail shows real lab cases. Status, lab name, due date and tooth number are visible without opening the case.
  • The Files-from-Lab card actually shows files. The previous version was silently empty because the attachment column was missing from the model. Files uploaded by the lab via the shared link now appear.
  • Auto-refresh on shared-link updates. When the lab updates a case status via their shared link, the lab tracking dashboard refreshes automatically. No manual reload.
  • Toast on lab upload. When the lab uploads a new file, the clinic gets an in-app toast (“New lab attachment for [patient]”).
  • Lab images in the Radiology Workstation. Lab-uploaded images surface in the X-Ray & Radiology Files module alongside in-clinic radiographs.
  • JPEG / PNG only, 25 MB each, multi-file. Lab image uploads are now JPEG and PNG only — no more ZIP extraction or DICOM transcoding. Max 25 MB per file. Multi-file selection in one go.
  • Creating a lab case is a full-page experience. The cramped popup that cut off the calendar is gone.

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How to use it

  1. Open any appointment. The right rail shows any lab cases attached to this appointment with their current status, due date and tooth.
  2. Click a case to open it. The Files-from-Lab card shows everything the lab has uploaded.
  3. To create a new case, go to Clinical → Lab Cases → New Case (full-page). Pick the patient, lab, tooth, due date and notes. Save.
  4. Share the lab link with the lab over WhatsApp or email. They upload their work to the link; you get a toast the moment they do.
  5. Status updates from the lab side appear without a refresh.

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What changed since the last revision

  • The appointment right rail now shows real cases.
  • The Files-from-Lab card shows real files.
  • Status changes flow in real time.
  • A toast fires when the lab uploads.
  • Lab images surface in the Radiology Workstation.
  • Lab uploads are JPEG / PNG, 25 MB max, multi-file.
  • Lab case creation is full-page.

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Need help?

If anything is unclear, write to [email protected] or open a ticket from Settings → Support.