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Inviting Staff — Plan-Aware, Cross-Clinic, Doctor-Safe

Inviting a staff member is now a two-minute job — they sign in with the right permissions for your plan, multi-clinic doctors get the right role at each clinic, and existing OdontoX accounts are picked up automatically. Three changes that remove three old day-one frustrations.

What’s new

  • Plan-based defaults on first sign-in. A doctor invited to a Pro+ clinic arrives with full Pro+ permissions on day one — inventory management, DICOM, IPD, insurance billing, advanced AI. A doctor invited to a Pro clinic arrives with the focused Pro set. Receptionists arrive with the inventory-write and signature-management defaults that match the plan.
  • Admins now have a full permission tree. You can grant or restrict any individual permission for an admin user, the same way you would for a doctor or a receptionist.
  • A per-role permission floor for doctors. Plan-granted core clinical permissions (procedures, medications, prescriptions) cannot be revoked by a template or a per-user override. A misconfigured template can no longer lock a doctor out of writing a prescription.
  • Per-clinic role on multi-clinic accounts. A user who is admin at clinic A and doctor at clinic B sees doctor permissions and the admin-only settings hidden at clinic B.
  • Cross-clinic invite for existing accounts. If the person you are inviting already has an OdontoX account at another clinic, OdontoX adds a new clinic membership to their existing account instead of throwing “email already exists”. They pick the right clinic from the clinic switcher after signing in.

How to use it

  1. Open Settings → Staff Management. Click Invite staff.
  2. Enter the person’s email, role and (if you have permission templates configured) the template to apply.
  3. Send the invite. If they have an OdontoX account already, the membership is added immediately. If they do not, they receive an invitation email.
  4. They sign in. Their permissions match your plan’s default set on first load — no day-one cleanup.
  5. To override specific permissions, open the staff record and use the per-user permission tab. Greyed-out checks are part of the doctor floor and cannot be turned off.

What changed since the last revision

  • Plan-based defaults arrive on first sign-in, not the next day.
  • Admins have a full permission tree instead of a blanket flag.
  • The doctor permission floor protects core clinical access.
  • Multi-clinic users see the right role per clinic.
  • Cross-clinic invites for existing accounts now work.

Need help?

If anything is unclear, write to [email protected] or open a ticket from Settings → Support.