Skip to main content
Your OdontoX subscription controls which features are available, how many staff members you can add, and how many patients can use the patient portal.

​
Subscription plans

Plans are applied per clinic. They set limits for:
  • staff members (doctors, receptionists, admins)
  • patient portal seats
  • storage space
  • available modules and features
To see your current plan or upgrade, go to Settings → Subscription in OdontoX.

​
Who can manage subscriptions

Only admins can view plans, request upgrades, or ask for extra staff seats. Plan changes are reviewed and applied by the OdontoX team.

​
Trial behavior

New clinics start on a free trial. During the trial you can use most features. When the trial ends:
  • Admins can still log in and start a paid subscription.
  • Doctors, receptionists, and patients are blocked until the subscription is active.

​
License limits

Limits are enforced per clinic. The main limits are: If you reach a limit, you can request more seats or storage. Requests are reviewed by the OdontoX team.

​
What happens if my trial expires?

Your data is not deleted. Admin users can still access the subscription page to upgrade. Once the subscription is active, all users can log in again.