Creating a referral
To refer someone, provide:- Email — the referred person’s email address
- Name — their full name
- Phone — contact number
- Notes — optional context
Referral status flow
Each referral progresses through these stages:1
Pending
Referral created, invitation not yet sent.
2
Sent
Email delivered to the referred person.
3
Accepted
The referred person signed up for an your account.
4
Converted
The referred clinic activated a paid subscription.
5
Completed
Reward calculated and credited to your balance.
Reward modes
Balance tracking
Track your earnings across three balances:- Points balance — accumulated referral points
- Credit balance — subscription credits available
- Cash balance — cash payouts pending or available
Payout requests
When your cash balance is ready for withdrawal:- Go to the referral program section
- Click Request Payout
- Enter the amount and any notes
- Our team reviews and processes your request
Payout requests are reviewed manually. You will be notified when processed.
Related articles
- Subscription Management — credits can offset subscription costs
- Clinic Settings — payment instructions for payouts

